Customer service consists of 70 service technicians. Park of service automobiles (60 autos) is equipped with necessary tools and equipment. There are our own engineers in every branch, so they are ready to go to the place of equipment operation for maintenance and repair works at any time.
Our engineers are certified quarterly and attend professional trainings at manufacturing plants.
Each TRAKTORODETAL store is equipped with a hose crimping machine. We keep a wide range and quantity of high pressure hydraulic and industrial hoses and accessories to be able to satisfy all our customers` needs. Producing hose under our own brand EXPERT allows us to consider special regional requirements and control product quality.
Arkhangelsk store is also equipped with a SealMaker machine. It produces hydraulic and pneumatic seals using high quality Austrian and Swiss raw materials in minutes. We are able to send the seals to any our branch by currier mail.
20 skilled workshop mechanics provide stationary service and repair for forestry and construction machines, overhaul wheel tracks, repair drivetrain components, engines and hydraulic cylinders in our workshop in Arkhangelsk.